Tap Tap Software takes the privacy of its customers very seriously.

Tap Tap Software does not collect any personally identifiable information such as name, address, phone number, or e-mail address, from users of this web site without their knowledge.

If a customer contacts us through email channels, the data contained therein is treated with confidentiality. Email addresses are never sold or given to third parties unless required by law; they are used solely by Tap Tap Software for the purpose of contacting the sender with a response to initiated queries.

When purchasing Media Detective, additional information is provided by the customer in order to process the transaction. Except where encrypted payment details must be provided to a financial institution for completion of a customer authorized payment transaction, any information provided will not be sold or given to third parties unless required by law. Contact addresses will only be used by Tap Tap Software to satisfy product delivery obligations. Credit card details are not handled directly by Tap Tap Software or stored on our servers; they are passed in encrypted form to our credit card processing facility.

The IP address of purchasers is captured during the purchase process, but is only used by Tap Tap Software in the event that a purchase is fraudulent. Otherwise, Tap Tap Software does not use "cookies" or other methods to track visitors' usage of the Media Detective web site.